Update ux

bundle/bundle--ux.el

@@ -2,14 +2,46 @@
 ;; to generate an org file for ux planning.
 
 (defconst ux:roles
-  '((consultant "UX consultants research customers, audit websites, create and test prototypes, and train their clients in user experience best practices.")
+  '((strategist "In essence, the UX strategist gives valuable input and suggestions to key business decisions with a user-centered mindset. They work with different stakeholders to determine what features to improve upon or add to the product—always with the goal of improving the business overall.")
     (architect "The purpose of a User Experience (UX) Architect is to develop the structure and flow of a digital solution (website, app, software, mobile, etc.). The Architect conducts research, interviews, and surveys, and then translates that information into sitemaps, wireframes, and prototypes.")
-    (strategist workshops mapping "In essence, the UX strategist gives valuable input and suggestions to key business decisions with a user-centered mindset. They work with different stakeholders to determine what features to improve upon or add to the product—always with the goal of improving the business overall.")
-    (researcher user-interviews usability-testing contextual-inquiry diary-study focus-groups user-models "The purpose of user research is to put your design project into context. It helps you understand the problem you're trying to solve; it tells you who your users are, in what context they'll be using your product or service, and ultimately, what they need from you, the designer!")
-    (designer information-architecture prototyping user-testing card-sorting user-flows wireframes "The goal of UX design in business is to “improve user satisfaction and loyalty through the utility, ease of use, and pleasure provided in the interaction with a product.”")
+    (consultant "UX consultants research customers, audit websites, create and test prototypes, and train their clients in user experience best practices.")
+    (researcher "The purpose of user research is to put your design project into context. It helps you understand the problem you're trying to solve; it tells you who your users are, in what context they'll be using your product or service, and ultimately, what they need from you, the designer!")
+    (designer "The goal of UX design in business is to “improve user satisfaction and loyalty through the utility, ease of use, and pleasure provided in the interaction with a product.”")
     (writer "A UX writer plans and writes the microcopy in apps, websites, and other digital products users need to navigate a product. A user experience (UX) writer creates copy for apps, websites, and other digital products that help users navigate the product.")
     (analyst "A UX analyst, also known as a usability analyst, is a member of a UX design team who studies data to determine how users engage with a software product, such as an application or website.")))
 
+(defconst ux:research:methods
+  '((quantitative
+     (web-analytics "Web analytics is the collection, reporting, and analysis of website data.  The focus is on identifying measures based on your organizational and user goals and using the website data to determine the success or failure of those goals and to drive strategy and improve the user’s experience.")
+     survey
+     (tree-testing "Tree Testing is a usability technique for evaluating the difficulty of finding topics in a website.")
+     (card-sorting "Card Sorting is a user-centered research method used to help determine how people categorize a set of items - referred to as 'cards' - to increase the users ability to find them. The technique can be used to determine both the naming of the categories and the grouping of the items within the categories."))
+    (qualitative
+     contextual-inquiry
+     interview
+     focus-group
+     usability-testing
+     diary-study)))
+
+(defconst ux:research:deliverables
+  '((user-journey persona affinity-diagram mental-model)))
+
+(defconst ux:design:methods
+  '((sketching design-thinking prototyping)))
+
+(defconst ux:design:deliverables
+  '((information-architecture "Organizing, structuring, and labeling content in an effective and sustainable way.")
+    user-flow
+    wireframe
+    storyboard
+    (environment-design "Represents the overall product structure.")))
+
+(defconst ux:writing:deliverables
+  '((content-strategy "Content strategy focuses on the planning, creation, delivery, and governance of content.")))
+
+(defconst ux:mapping
+  '(user-journey customer-journey service-blueprint))
+
 (defconst ux:maturity-levels
   '((isolated
      "strategy set by management"
@@ -68,20 +100,9 @@
   "The UX-maturity model provides a framework to assess each
   organization's UX-related strengths and weaknesses.")
 
-(defconst ux:research:methods
-  '((quantitative
-     ("analytics" "https://plausible.io/")
-     "surveys"
-     "card sorting")
-    (qualitative
-     "contextual inquiry"
-     "interviews"
-     "focus groups"
-     "usability testing"
-     "diary study")))
-
 (defconst ux:usability:research-questions
   '((web-sites
+     "Can the users of my website find what they need?"
      "How easily do users understand what is clickable?"
      "How easily and successfully do users find the products or information they are looking for?"
      "How easily and successfully do users register for the site?"