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;; Personal UX database. Goal of this database is to provide funtions and data
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;; to generate an org file for ux planning.
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(defconst ux:glossary
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(defvar ux:glossary
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'((context-of-use "The Context of Use is the actual conditions under which a given artifact/software product is used, or will be used in a normal day to day working situation.")))
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(defconst ux:roles
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(defvar ux:roles
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'((strategist "In essence, the UX strategist gives valuable input and suggestions to key business decisions with a user-centered mindset. They work with different stakeholders to determine what features to improve upon or add to the product—always with the goal of improving the business overall.")
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(architect "The purpose of a User Experience (UX) Architect is to develop the structure and flow of a digital solution (website, app, software, mobile, etc.). The Architect conducts research, interviews, and surveys, and then translates that information into sitemaps, wireframes, and prototypes.")
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(consultant "UX consultants research customers, audit websites, create and test prototypes, and train their clients in user experience best practices.")
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(writer "A UX writer plans and writes the microcopy in apps, websites, and other digital products users need to navigate a product. A user experience (UX) writer creates copy for apps, websites, and other digital products that help users navigate the product.")
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(analyst "A UX analyst, also known as a usability analyst, is a member of a UX design team who studies data to determine how users engage with a software product, such as an application or website.")))
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(defconst ux:methods
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(defvar ux:methods
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'((contextual-inquiry "Contextual inquiry is a type of ethnographic field study that involves in-depth observation and interviews of a small sample of users to gain a robust understanding of work practices and behaviors." research)
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(interview "User interviews are guided interviews where a researcher asks existing or potential users questions to gain an understanding of their preferences, thoughts and feelings." research)
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(focus-group "A focus group is a research method that brings together a small group of people to answer questions in a moderated setting." research)
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(prototyping "A simulation or sample version of a final product, which UX teams use for testing before launch." design research)
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(content-strategy "Content strategy focuses on the planning, creation, delivery, and governance of content." writing)))
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(defconst ux:deliverables
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(defvar ux:deliverables
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'((information-architecture "Organizing, structuring, and labeling content in an effective and sustainable way." design)
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(user-flow "The user flow lays out the user's movement through the product, mapping out each and every step the user takes—from entry point right through to the final interaction" design)
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(wireframe "A wireframe is a diagram or a set of diagrams that consists of simple lines and shapes representing the skeleton of a website or an application's user interface (UI) and core functionality." design)
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(affinity-diagram "An affinity diagram is a collection of large amounts of data that is organized into groups or themes based on their relationships." research)
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(mental-model "A mental model is an explanation of someone's thought process about how something works in the real world." research)))
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(defconst ux:mapping
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(defvar ux:mapping
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'(user-journey customer-journey service-blueprint))
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(defconst ux:maturity-levels
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(defvar ux:maturity-levels
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'((isolated
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"strategy set by management"
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"scope set by product owner"
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"The UX-maturity model provides a framework to assess each
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organization's UX-related strengths and weaknesses.")
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(defconst ux:usability:research-questions
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(defvar ux:usability:research-questions
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'((web-sites
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"How easily do users understand what is clickable?"
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"How easily and successfully do users find the products or information they are looking for?"
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"Is there an appropriate balance of ease of use and ease of learning?"))
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"Example of questions which can be answered through usability tests.")
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(defconst ux:usability:test-plan-categories
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(defvar ux:usability:test-plan-categories
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'("Purpose, goals, and objectives of the test"
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"Research questions"
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"Participant characteristics"
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"Data to be collected and evaluation measures"
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"Report contents and presentation"))
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(defconst ux:usability:heuristics
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(defvar ux:usability:heuristics
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'("Visibility of system status"
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"Match between system and the real world"
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"User control and freedom"
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"Help and documentation")
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"https://www.nngroup.com/articles/ten-usability-heuristics/")
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(defconst ux:research:want-to-learn
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(defvar ux:research:want-to-learn
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'((customer
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"Their goals in purchasing the product."
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"Their frustrations with current solutions."
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"Problems and frustrations with current products (or an analogous system if no current product exists)."))
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"What do we want to learn from users or/and customers?")
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(defconst ux:websites
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(defvar ux:websites
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'("https://usability.yale.edu/"
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"https://webaim.org/"
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"https://digital.gov/"
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"https://www.interaction-design.org/")
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"Important websites for UX topics.")
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(defconst ux:explain-codes
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(defvar ux:explain-codes
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'((action "the quality or state of being active. behavior or actions of a particular kind physical activity")
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(task "a piece of work. something that has to be done (task)")
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(gain "something wanted or desirable")
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"A long term purpose which a person strives to achieve"))
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"Explain codes used for thematic analysis.")
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(defconst ux:map-codes-to-questions
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(defvar ux:map-codes-to-questions
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'((activity . how)
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(job . what)
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(objective . why)
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(gain . why)
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(pain . what)))
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(defconst ux:interview-questions
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(defvar ux:interview-questions
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'((general
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(en "What does your typical weekday look like?"
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"Tell me about your role at your company?"
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