diff --git a/bundle/bundle--ux.el b/bundle/bundle--ux.el index 61a834ba..2235537a 100644 --- a/bundle/bundle--ux.el +++ b/bundle/bundle--ux.el @@ -39,8 +39,10 @@ (affinity-diagram "An affinity diagram is a collection of large amounts of data that is organized into groups or themes based on their relationships." research) (mental-model "A mental model is an explanation of someone's thought process about how something works in the real world." research))) -(defvar ux:mapping - '(user-journey customer-journey service-blueprint)) +(defvar ux:maps + '((user-journey) + (customer-journey "A journey map shows a person's interaction with a company and brand over time, shedding particular light on decisions to purchase and remain loyal to a solution.") + (service-blueprint "A service blueprint describes in detail the frontstage and backstage processes of providing a service within a particular interaction episode."))) (defvar ux:maturity-levels '((isolated